Welcome to LoverHair. These Terms and Conditions  govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

We may update these Terms from time to time. Please check this page periodically for changes.

1. Use of Website

  • You must be at least 18 years old to use our website or place an order.

  • You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use.

  • We reserve the right to suspend or block your access if we suspect misuse.

2. Products and Descriptions

  • We make every effort to ensure that product images, descriptions, and details are accurate. However, slight variations in color, packaging, or design may occur.

  • All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.

3. Orders and Payments

  • By placing an order, you are offering to purchase a product subject to these Terms.

  • Orders are confirmed once payment has been received in full.

  • We accept payments via secure third-party payment processors. You must ensure that the payment details you provide are accurate and valid.

  • Prices are listed in [Insert Currency] and may be subject to taxes or shipping charges where applicable.

4. Shipping and Delivery

  • We aim to dispatch orders promptly; however, delivery times may vary depending on your location and external factors beyond our control.

  • We are not liable for delays caused by courier services, customs, or other circumstances outside our control.

  • Shipping fees and policies will be displayed at checkout.

5. Returns, Refunds, and Exchanges

  • For hygiene and safety reasons, we cannot accept returns on opened or used beauty and personal care products unless they are faulty or damaged.

  • If you receive a defective or incorrect product, please contact us within 7  days  of delivery for a replacement or refund.

  • Refunds will be issued to the original payment method within a reasonable timeframe once approved.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and product designs, is the property of Loverhair or its licensors.

  • You may not copy, reproduce, distribute, or use any content without prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, Loverhair shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

    • Use of or inability to use our website or products

    • Incorrect use or application of products

    • Any reliance on product descriptions or information provided

  • Our total liability shall not exceed the amount paid by you for the product in question.

8. Health & Safety Disclaimer

  • Loverhair products are formulated with care, but results may vary depending on individual hair types, skin conditions, and usage.

  • We are not responsible for allergic reactions or side effects. Always conduct a patch test before first use.

  • Consult a healthcare professional if you are unsure about product suitability.

9. Third-Party Links

  • Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of such third parties.

10. Governing Law

  • These Terms are governed by the laws of [Insert Jurisdiction/Country].

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts in [Insert City/Country].

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Loverhair – Customer Support
📧 Email: sale@firstoneaustralia.com.au
📞 Phone: +61 2 9723 8820
📠 Fax: +61 2 9727 2533
🏢 Main Office: 17-23 Chadderton St, Lansvale NSW 2166, Australia